The iSavi™ has the ingress protection rating of IP65, which means it is protected from dust ingress and low pressure water jets from any direction. However, while charging, you need to protect the terminal from rain or water contact.

Check if the battery is attached correctly, and then press and hold the Power Button for 5 seconds
Check if the battery level is low. Supply power to the terminal using the power adapter as needed.

Press and hold the Power Button for 5 seconds.
Note: Do not remove the battery when you power down iSavi, otherwise the terminal logs will not be saved.

You can turn off iSavi when the Power button LED turns solid green or solid red.

The information is available on the product label below the serial number. The same label is available on the packaging box.

We can have these shipped from our warehouse in London, UK.  Please let us know if you require further assistance.

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